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Office Manager (Ref: 105)

Northern Suburbs. Market Related salary.  Full time at office. MUST BE FLUENT IN ENGLISH AND AFRIKAANS.


To oversee the general administrative functions and any events or activities in the office. To create and maintain a professional and pleasant work environment, ensuring high levels of organisational effectiveness, communication, key-record keeping and coordination amongst departments.

Assistance to CEO and Exco Members

  • General administrative functions: Managing daily office operations, including handling correspondence, filing, and record-keeping to ensure efficient office function.
  • Calendar management: Maintain and update the diaries of Exco members by scheduling appointments, meetings, and other events to avoid conflicts and ensure optimal time management.
  • Travel Arrangements: Organise travel plans, including booking flights, accommodation, and transportation. Prepare detailed travel itineraries, ensuring all necessary information is included.
  • Assist in arranging on-site and offsite events: Ensure smooth logistic coordination for all events. Provide on-site support during events to ensure everything runs smoothly.
  • Work closely with the marketing department to understand their promotional needs and requirements (e.g., ordering promotional gear).


  • Consumable orders (weekly, monthly)
  • Ad-hoc equipment required for the office (excludes IT equipment)
  • Manage office related suppliers.
  • Stationery orders
  • Couriers (working closely with the Business Development team)

General Office Duties

  • Managing the cleaning staff member(s) – duties and ad-hoc duties
  • Ensuring that the kitchen operates as required (e.g., dishwasher, coffee machine)
  • Closing procedures of the office (doors windows locked, aircons switched off)
  • Managing General Spiceworks tickets (electrical, plumbing, printer, telephone, and IT issues)
  • Facilitate board meetings or external meetings (refreshments and equipment required)
  • Manage the relationship with stakeholders including but not limited to the landlord (e.g., reporting any issues, requesting parking etc.), vending machine supplier, florist, and all food and beverage vendors.

Calendar and Meeting rooms duties

  • Board Room and Meeting Rooms:
    • Manage Boardrooms and all Executive Meetings, ensuring availability and managing bookings.
    • Ensure that the boardroom is always clean and tidy.

Social Committee Assistance

  • Assist the social committee as and when required to arrange functions and refreshments.

HR Assistance

  • Assist HR with stipulated on-boarding and off-boarding tasks.
  • Ensure all new hires desks are set up on their first day with a welcome pack and all necessary on-boarding coordination has been arranged.

Monitoring of packages/storeroom

  • Arrange courier deliveries on request and maintain appropriate records.
  • Ensure prompt collection of packages and deliveries from reception

Monitoring the reception area

  • To open and close the front door for visitors.
  • Welcome and greet visitors/clients with a positive demeanour, ensuring a professional and amiable initial encounter.
  • Maintaining vigilance over the reception area to ensure its cleanliness and tidiness.
  • Assisting and ensuring visitors are offered refreshments.
  • Maintaining constant vigilance and attendance in the reception area.
  • Direct visitors accurately to the appropriate meeting rooms or offices.

Health & Safety

  • Arrange courier deliveries on request and maintain appropriate records.
  • Ensure prompt collection of packages and deliveries from reception

Minimum Formal Qualification and Training

  • NQF 5
  • Certificate in administration or any other relevant qualification.
  • Health and Safety certifications will be advantageous.

Minimum Work Experience

  • 5+ years working experience as an Office Manager and/or Executive Assistant

Technical/Business Competence

  • To effectively run errands, it’s necessary to have own vehicle and a valid driver’s license.
  • Professional representation of the company as a first point of contact.
  • Strong administrative skills.
  • Strong project management – planning, organisational & time management.
  • Strong multi-skilling abilities.
  • Excellent written and verbal communication and interpersonal skills.
  • Problem solving.

Behavioural Competence

  • Adapting and Responding to Change
  • Delivering Results and Meeting Customer Expectations
  • Following Instructions and Procedures
  • Planning and Organising
  • Working with People


  • Dress code: Semi-formal always.
  • Office based: Mondays to Fridays.
  • Working hours: 7:30 – 16:30.

Please submit your CV with photo and kindly let me know what you are currently earning please?

Regional Sales Coach – Pharmaceuticals (|Ref: 104)

Our client is looking for a Regional Sales Coach in the rolling regions Gauteng, Western Cape and Eastern Cape.

The purpose of this role is to drive sales growth, while managing and coaching a team of sales representatives within a specific geographic region.

Key Responsibilities:

  • Sales Strategy Development
  • Team Leadership.
  • Performance Monitoring
  • Customer Relationship Management
  • Market Analysis
  • Budget Management
  • Collaboration
  • Risk Management
  • Compliance


  • Bachelor’s Degree in a relevant field such as Pharmaceutical Sciences, Life Sciences, or Business Administration
  • Proven experience in sales management, preferably in a similar industry and geographic region
  • Driver’s license and own motor vehicle
  • Strong Leadership Skills
  • Excellent Communication
  • Analytical Skills
  • Negotiation Skills
  • Adaptability
  • Organizational Skills
  • Computer Skills

Sales Assistant (Ref: 102)

We are recruiting for experienced Sales Assistants for Retail stores across Cape Town.


We are looking for:

Retail experience

Strong sales and upselling skills

Exceptional customer service skills

Excellent communication skills

Strong administrative skills

Responsible, vibrant, ambitious individuals, with a mature attitude


Students, with retail experience, are welcome to apply if the schedule works around your studies.


Credit Analyst (Ref: 105)

Northern Suburbs.  Salary – Market related.

Qualifications: Honours degree in Finance / Accounting / Mathematics or related.  Essential

Not essential but Preferred: CA(SA)/ACCA/CIMA


As a Credit Analyst at our client’s company, your key responsibility will be to evaluate and assess the creditworthiness of businesses seeking loans by utilizing scorecard models, analysing financial data, and applying sound risk management practices to make well-informed credit decisions.

Meeting and exceeding SLA requirements for exceptional service delivery will be at the forefront of your responsibilities, as they strive to provide the best possible experience to their clients.

Credit Assessment:

  • Credit Assessment: Review and analyse credit applications from customers (business), to determine their creditworthiness based on scorecard models and established risk criteria which includes quantitative and qualitative information.
  • Financial Analysis: Conduct financial analysis for large loans, assessing the creditworthiness of applicants by examining financial statements, credit reports, and other relevant data sources.
  • Risk Evaluation: Evaluate risk factors associated with each credit application and make well-informed decisions on the appropriate credit limit, interest rate and other relevant terms.

Loan Origination Process:

  • Compliance: Ensure strict adherence to the credit policy and credit processes to maintain regulatory compliance and minimize risk exposure.
  • Process Optimisation: Continuously evaluate and refine the credit granting processes with a strong emphasis on enhancing efficiency and reducing turnaround times, all while staying within the established credit risk appetite.
  • Alignment and Training: Facilitate alignment among reviewers and foster effective communication between reviewers and analysts through thorough quality reviews, constructive feedback, and comprehensive training initiatives. This collaborative approach ensures consistency and accuracy in credit assessments.
  • Operational efficiency: Provide input into monthly reviewer schedules and ensure sufficient capacity to review loan applications.
  • Regular Catch-Up Meetings with the Analyst Lead: Holding regular catch-up meetings with the Analyst team leader to identify training needs focused on enhancing their understanding of financial statements and management accounts


  • Portfolio Monitoring: Monitoring the performance of existing loans in the portfolio.
  • Monthly Credit Pack: Provide input for the monthly credit reporting, focusing on portfolio quality, delinquencies, and credit risk exposure.
  • Defaulted Loan Reviews: Conduct comprehensive reviews of defaulted loans to identify trends and risks that can help improve and refine credit criteria.
  • Quality Monitoring: Ensuring diligent quality monitoring of reviews to guarantee compliance with credit policy and processes, maintaining alignment and consistency.

Onboarding of new reviewers:

  • Training Induction Program: Design and maintain the training induction program tailored for new Reviewers.
  • Onboarding and On-the-Job Training: Oversee the onboarding process and provide comprehensive training and continuous on-the-job support for new Reviewers.
  • Follow-Up Training: Conduct follow-up training sessions with new Reviewers to ensure adherence to the proper review process and identify any additional training needs before training sign-off.
  • Updated Training Manual: Keep the training manual for new Reviewers up to date and ensure that it reflects the latest practices and information.
  • Supporting Loan Analysts: Offer guidance and mentorship to Loan Analysts, particularly in understanding financial statements, management accounts, and SARS liabilities for high-value applications.


  • Monthly Reviewers’ Workshops: Contribute to monthly workshops aimed at facilitating knowledge exchange and feedback between the Analyst and Reviewer teams. Providing guidance to ensure adherence to standards will be an essential part of these sessions.
  • Continuous Financial Upskilling: Ensuring continuous financial upskilling of team members, both new and existing, is a key priority in your role. This will contribute to a high level of expertise within the team.
  • Administrative Functions: Manage all administrative aspects related to training, such as maintaining training registers and updating training manuals, to ensure an organized and effective training process


  • Training and Development: Stay up-to-date with industry trends, best practices, and emerging technologies in credit risk management, and share knowledge within the team.
  • Continuous Improvement: Contribute to ongoing process improvement initiatives, including refining credit scoring models, automating processes, and enhancing data analytics capabilities.
  • Collaboration: Collaborate with cross-functional teams, including sales, operations, legal and business development teams to optimize credit processes and enhance overall credit risk management strategies.
  • Customer Service: Maintain a customer-centric approach while managing credit-related inquiries and providing support to internal and external stakeholders

Minimum Work Experience:

  • 2-3 years of experience working in the financial services and/or lending industry

Technical/business Competencies:


  • Understanding financial reporting standards and the ability to analyze financial statements, cash flow, and key financial ratios.
  • Demonstrating critical thinking and risk assessment skills through data analysis of financial data from various sources, including financial statements, credit reports, and credit bureau data.
  • Possessing strong writing and reporting skills to document credit analysis findings effectively for decision-making purposes. (Writing and reporting)
  • Proficiency in using data analysis tools (e.g., Excel) and credit risk management software to streamline the credit evaluation process. (Applying expertise and technology)

The following experience will be beneficial/bonus:

  • Experience as a Credit Analyst in a scorecard-based environment or a similar role within the financial services industry is a bonus.
  • Knowledge of commercial credit products, market trends, and/or loan procedures, credit life cycle (up to and including collections).
  • Familiarity with industry-specific factors influencing credit risk, such as market trends, regulatory changes, and economic conditions.
  • Understanding credit bureau data, credit scoring methodologies, and regulatory compliance.
  • Experience in monitoring and analyzing the performance of existing credit accounts to assess credit quality, identify trends, and manage credit risk exposure.
  • Familiarity with credit policies and guidelines, ensuring credit decisions align with the established risk appetite.
  • Knowledge of loan administration, accounting, and banking applications/software.

Please submit your CV with photo and kindly let me know what you are currently earning please?


Mortgage Originator – Analyst (Ref 105)

Northern Suburbs. R15-R20k. Discretionary bonus in December. No med or prov fund.


Our client is well established and respected finance company for home finance by offering a home loan structured as an instalment sale.

The business is in an exciting phase of rapid growth and seeks an applicant to assist with credit origination and management of the credit exposure. (Home loans)

Company Culture:

  • How to describe the company culture?
  • Open communication
  • Mutual respect
  • Shared goals
  • Commitment to employee growth and development
  • Team player
  • Fun and hard-working environment

Employment Type:

  • Full time

Key Responsibilities:

  • Receive credit applications
  • Perform credit worthiness and affordability procedures.
  • General application processing
  • Database management
  • Handle telephonic and email queries regarding the property company
  • Application status, quotations issued or any other questions regarding the products
  • Loan book Management – forbearance, restructuring, collections management
  • Reporting

Team Structure:

  • Report to credit manager and director
  • Office team of nine
  • Work closely with administration and fulfilment teams


Educational Requirements:

  • Matric is the minimum educational requirement
  • Industry specific qualifications would be advantageous

Experience Requirements:

  • Credit environment experience and/or mortgage industry experience of at least 2 years.
  • Demonstrated Excel ability
  • Understanding of home loans environment would be advantageous.

Skills and Competencies:

  • Teamwork
  • Analytical thinking
  • Attention to detail / proper attention to detail
  • Ability to work under pressure
  • Understanding mortgage models

Soft skills:

  • Ability to explain concepts in layman terms to clients
  • Fast learner
  • Very good telephone and e-mail etiquette
  • Ability to work without supervision / initiative


Language Requirements:

  • Proficient & fluent in English and Afrikaans


Market related salary Range:

  • R15 000 to R20 000 depending on experience and seniority


  • Discretionary bonuses are paid in December.


Please submit your CV with photo and kindly let me know what you are currently earning please?

Electrical Engineer – Professional (Ref: 105)


Cape Town. Salary – market related.  Office bound initially R850k- R1.2 m


This EXCITING VACANCY will be responsible for providing professional services on projects within the Functional group and for providing assistance to Section Managers and Professionals/Consultants in the successful delivery of multidisciplinary projects.

Key Responsibilities

  • Assist with budgets, resourcing and outsourcing of work within the section
  • Develop increased design ability and quality
  • Draft technical reports of acceptable technical and presentational quality
  • Provide technical solutions and develop appreciation of outcomes
  • Able to check and take responsibility for the work of others
  • Able to present / represent their technical work as well as present service offering to potential clients and present technical work at technical conferences
  • Able to draft responses to straightforward bids (assistance sought with commercial aspects)
  • Develop knowledge of the commercial aspects of project management
  • Successful in identifying and following through on leads associated with additional work prospects on the projects they are involved with
  • Develop understanding of Functional Unit technologies and markets
  • Niche technical expertise, with focus on niche skill within relevant software tool or a skill within non-standard software tool
  • Supervises small team of Engineers
  • Ability to supervise Engineers or Technicians in undertaking checks and inspections of constructed works for compliance with design and specifications, including monitoring and proposing remedial actions
  • Quality assurance throughout the project life cycle
  • Support business development in selling services to client, marketing material development, identifying key partners and technologies for the company’s services
  • Assist the Contracts Engineer (C&P specific)
  • Assist management staff
  • Manage sub-consultants
  • Communicate with the client on general matters
  • Work on multiple projects/contracts at the same time
  • Draft and implement Works Authorisations/ Variation Orders
  • Asses Contractor’s claims and draft recommendations/ rulings/ determinations
  • Coordinate tasks and staff
  • Provide support for the verification of sub-consultants’ invoices
  • Provide support in the drafting and submitting of work authorisations
  • Provide technical support to other FG’s
  • Support regional initiatives
  • Develop and maintain existing client relationships and maintain good client satisfaction
  • Assist in the financials and financial management/planning of projects
  • Do forecasting and revenue recognition


  • Assist in marketing and development approach in developing work or being aware of what projects are likely to come up from clients- generate repeat business
  • Assist in winning and delivering projects and new work for the section
  • Ensure projects are completed on time and on budget
  • Mentoring and developing graduates and junior staff
  • Work allocation to the team members and ensuring effective utilisation of team members
  • Managing all or sections of projects
  • Submission of EOIs, RFQ’s, tenders and Proposals for the section and to provide input into large infrastructure projects as required
  • Directly responsible for recognising revenue to the value of R10m
  • Indirectly responsible for controlling specific project budgets

Key Performance Indicators

  • Professionalism
  • Quality and timeliness of reporting
  • Planning of workload to meet deadlines
  • Knowledge and implementation of the company’s systems and procedures
  • Brand awareness and company cultural development
  • Reporting to meet project and internal requirements
  • Business development
  • Develop and foster client relationships

Minimum Qualifications and Experience

  • Bachelor of Engineering degree/higher degree from accredited university/college (Electrical)
  • Minimum 6 years of professional experience
  • Relevant Professional Registration

Recommended Qualifications, Skills and Experience

  • Proven track record and Experience in Renewable Energy
  • Ability to effectively write reports
  • Professional delivery and appearance to ensure the company image is maintained
  • Courteous and business orientated manners when communicating with stakeholders to foster and promote good working relations
  • Co-operative and flexible work style to work in a team environment
  • Project financial knowledge, budgeting, forecasting and invoicing
  • Excellent communication skills

Please submit your CV with photo to and kindly let me know what you are currently earning please?



Business Development Manager – EE (Ref: 105)

Northern Suburbs CPT.  Salary – market related.  Own vehicle and valid driver’s license needed. Travelling involved.

Purpose or Role

To expand current acquisition and sales channels as well as identifying and developing new channels and growth opportunities outside the current online offering

Qualifications Required

Minimum Formal Qualifications and Training

  • ☒ NQF 7  Bachelor’s degree in Business Management, Communication or similar.


Strategic Leadership

  • Own and build relationships with lead providers and manage service level agreements.

Business Development

  • Responsible for driving acquisition of new SME customers and lead generation.
  • Represent the business in public forums, networking events and other as necessary, as a face of the business.
  • Identify opportunities and engage to source new partners, merchants, networks, banks, or other online lending platforms through which the company can grow its client base.
  • Manage, maintain, and develop new and existing marketing channels.
  • Ensure consistent and quality support for all referral and business partners.
  • Drive new and existing channel development to sustain business growth.
  • Work with lead generation and acquisition agencies to deliver SME customer growth and engagement in line with targets.

Financial Management

  • Regular reporting against department objectives and annual calendar
  • Prepare updates, reports and presentations when requested

Market research

  • Regularly provide field-originated market intelligence and feedback regarding trends, industry needs, and customer preferences that assist in marketing and planning of initiatives to develop both new and existing accounts. Utilise this research to propose new channels, directions or products that the business should explore to improve market share.
  • Monitor relevant competitor activity and take appropriate action if required.

Sales and Marketing campaigns

  • Identify suitable marketing events for area of responsibility.
  • Evaluate all marketing campaigns in agreement with the Marketing Department.
  • Track trends and use insights to improve effectiveness and efficiency of marketing campaigns.
  • Identifying measurement and reporting tools to maximise feedback and results from marketing campaigns.
  • Manage the Business Development, sales and marketing campaigns within approved costs, quality, and timelines.

Role Requirements

Minimum Work Experience

  • Minimum of 5 – 7+ years in business development and sales, of which at least 3 years in the lending or banking industries.
  • Valid driver’s license and own vehicle.

Technical/Business Competence

  • Strong conceptual skills with the distinct ability to contribute at a strategic level and the ability to integrate BD and Sales activities with operational priorities and activities and obtain buy-in from all internal stakeholders.
  • Good experience in credit and lending dealing with SMEs and/or business clients.
  • Strong public speaking skills
  • Strong networking skills dealing with SMEs and/or business clients.
  • Strong commercial orientation and business acumen
  • Able to be adaptive within a constantly evolving environment and prioritize your deliveries according to redefined “most value/simplest solution” outcomes

Behavioural Competence

  • Entrepreneurial and Commercial Thinking
  • Learning and Researching
  • Persuading and Influencing
  • Presenting and Communicating Information
  • Working with People

Please submit your CV with photo to and kindly let me know what you are currently earning please?



Accounts Finance Clerk (Ref: 105)

Northern Suburbs. R21k pm.  Fully bilingual in Afrikaans and English

Our client is a leader in the construction industry with huge projects under their belt. We are searching for a candidate who enjoys hard work, enjoys a challenge and passionate about delivering outstanding work.

Scope of work

  • Months ends and payments
  • Disbursing of rent and water invoices
  • Record registrations
  • Building file on VAT, Excel & Pastel
  • Loan Accounts
  • Summary of levies and municipal accounts
  • Price checking of all invoices – creditors
  • Recons of all creditors
  • Manage fuel claims and Petty cash
  • Arrange fleet to be serviced
  • Manage traffic fines
  • Income and Expenditures of developed properties and still being developed
  • Recovery invoices of creditors and loans
  • Credit Applications if necessary
  • Recons of sanitary ware, windows and doors of each development per house
  • Overhead Recons
  • Recons of commissions and buildings costs

Additional duties

  • Salaries and payments
  • PAYE on Pastel, PAYE on SARS and salary journals
  • IRP5 submissions yearly and half yearly
  • Quarterly employment statistics to government
  • Rent income for various companies
  • Signing of all developments contracts
  • Update Sales Figures and distribute
  • Manage all enquiries and communication with agents re developments
  • Manage communication regard to bond approval
  • Provide Consent invoices with regards to re-sale homes


  • Knowledge of bookkeeping including creditors, debtors and VAT
  • Experience in Excel, Pastel, and Pastel Payroll
  • Experience in salaries, PAYE and IRP5s submissions will be advantageous

Please submit your CV with photo to and kindly let me know what you are currently earning please?

Credit Risk Analyst (Ref: 105)

Woodstock.  Salary R400k plus negotiable. Equal opportunity position.

Our client is one of South Africa’s leading retailers and has growth opportunities.

It is imperative that the suitable candidate has Consumer Credit experience and knowledge.  This positon will allow for future growth to a more senior position.


Key Responsibilities:

  • Analyst will be exposed to all aspects of the credit lifecycle:
    • Acquisition
    • Marketing
    • Account Management
    • Collections
  • Primary tasks include
    • Establishing optimal credit risk policies and limit calculations
    • Analyse current strategies
    • Building A/B testing strategies
    • Defining rules to manage exposure based on customer performance
    • Assist the project manager, business analyst, system development and IT teams to design solutions that sets the business up for future success.
    • Engage in a consultative role with the Marketing and Collections operational teams to streamline their mandates.
    • Produce monitoring reports.
  • Other:
    • Ensure the business is compliant with regulations and external data providers i.e. credit bureaux.



  • Has knowledge on how credit risk scorecards are build and experience in assigning risk strategies on risk groups derived by scorecards
  • Present data to demonstrate conclusions gained from analysing data
  • Able to query and interpret data quickly and clearly
  • Self-motivated driver of performance
  • Great at finishing projects and disciplined in meeting deadlines
  • Strong problem assessment and decision-making ability
  • Attention to detail with a methodical approach to work
  • Able to regroup and re-organise when priorities shift
  • Generate ad-hoc reports and analytics
  • Ensure professional relationships are established and maintained with colleagues, customers and external vendors.
  • Comfortable working in a team to assist on other key projects in the Customer Management Services team.


Key Requirements: 

  • 3 Years’ experience within consumer credit
  • Degree with Mathematics/Statistics or equivalent (Essential/Advantageous)
  • Advanced computer literacy skills with a high proficiency in SQL or SAS and Microsoft Excel
  • Experience in all areas of the credit lifecycle
  • Proven experience with scorecards and analytics

Please submit your CV with photo and kindly let me know what you are earning please?

Star Personnel Recruitment

Star Personnel Recruitment