Tel: +27 21 551 1337 Email:

Night Shift Customer Service / Invoice Clerk (Ref 103)

Our client situated in Ndabeni is looking for a Night Shift Customer Service/Invoice Clerk with the following experience:

Sage Pastel V17 & V19 non-negotiable

Invoicing a minimum of 150 invoices daily

Must have own reliable vehicle

Office Hours: Sunday night to Friday night 19h00- 04h00, Saturday night off

Salary: R7 – R9k depending on experience

Please forward your CV and lastest payslip.

Bookkeeper to Trial Balance (Ref 103)

Our client situated in Ndabeni is looking for a Bookkeeper to Trial Balance with the following expericence –

Sage Pastel V17 & V19, extensive knowledge,

All bookkeeping functions including debtors & creditors

Own reliable vehicle

Office hours  Monday to Friday 06h00 – 15h00 & 1st and last Saturday of every month 06h00 – 10h00.

Salary: R15 – R20k depending on experience

Please forward your CV and last payslip

Business Funding Administrator (Front Desk) (Ref 105)

Northern Suburbs.  Salary – Market related. Own vehicle preferred but not essential


To manage incoming and initial calls with clients, administration, and preparation of bank statements for new loan applications to ensure effective and efficient administration support for the analyst and front desk operations team. To ensure business sustainability and delivery on the company timeframes.

Administrative Support to Operations:

  • Front Desk:
    • Managing the Client support box for strategic partnerships
    • Administer the strategic partnerships applications process.

Switchboard Duties:

  • Switchboard duties –
    • Answering and directing client calls. Take messages and relay them to the appropriate team member/s.
  • Communication – experience communicating with clients via telecom and e-mail and ensuring that we respond to a customer’s queries timeously and professionally.
  • Consistently deliver exceptional customer service portraying the following skills:
  • Empathy
  • Actively listening
  • Emotional Intelligence
  • Problem-solving
  • Handling difficult situations and questions
  • Product Knowledge: Explain the product, pricing, loan terms, etc. to the customers.
  • Process Knowledge: Understand the process that needs to be followed by the operations team as a whole and need to be able to explain this to the customers.
  • Process Knowledge: Explain to a client how to obtain the bank statements in the correct format and be familiar with all channels available in submitting or sending these bank statements.


Business Funding Applications:

  • New applications:
    • Prepare and process applications.
    • Ensuring the correct information has been received.
    • Preparing all relevant information required for the application, including the conversion of business bank statements via various channels.
    • Follow-up calls to clients where the business is waiting for the business bank statements.
    • Action the documentation that clients have sent in with their applications before initial contact.
    • Initial contact with clients when they have applied for business funding.
    • Follow-up calls with clients where we have been unable to reach them with the initial call.
  • Time Management – timeously processing and preparing the new loan applications within SLA.
  • Ad-hoc administrative duties as required.


  • Take ownership of your work by delivering high-quality work on time.
  • Show initiative and be proactive in finding opportunities to improve business processes.
  • Take ownership of your career development by continuously improving skills, knowledge, and the application thereof in designing and implementing solutions.
  • Positive engagement in team activities and actively contributing ideas to improve team dynamics and performance.

Minimum Qualification:

  • Grade 12

Minimum Work Experience:

  • 2+ years of work experience as an administrator.

Technical Business Competence:

  • Strong Communication skills – exchange, convey and express knowledge and ideas via telecom and e-mail and ensuring that they respond to a customer’s queries timeously and professionally.
  • Knowledge of Microsoft and other Office applications.
  • Good problem-resolution and creative thinking abilities.
  • A team player – teamwork and collaboration.
  • Strong oral and written communication skills.
  • Critical thinking and problem-solving.
  • Emotional Intelligence.
  • Empowering and motivating others.
  • Strong multi-tasking and administration skills.
  • Listening skills and empathy.
  • Understanding the loan origination and client information systems.
  • Time Management – being able to multi-task between the different tasks required in the team.
  • Product and process knowledge
  • Excellent customer service


Behavioural Competence:

  • Achieving Personal Work Goals and Objectives
  • Adapting and Responding to Change
  • Following Instructions and Procedures
  • Learning and Researching
  • Presenting and Communicating Information
  • Working with People


Please submit your CV with photo if you have the above mentioned experience and traits and kindly let me know what you are currently earning please?

Fraud Analyst (Ref 105)

CPT Based EE position.   WFH 2 days per week.  Salary market related.

Based at our client’s Head Office in Cape Town, one of South Africa’s leading retailers with over 700

stores, we are recruiting for a Fraud Analyst.

The Role:

The successful candidate will be responsible for ad hoc analyses; feature engineering, data preparation, development of statistical models, strategy development, monitoring and tracking.

Key responsibilities:

  • At least 2 years’ experience in building, implementing and using statistical models.
  • Experience in conceptualizing, coding and implementing feature engineering.
  • Experience working with large datasets and preparing data
  • SAS Base / enterprise Guide / SAS Viya programming experience
  • Experienced Microsoft Office user
  • Experience with bureau data beneficial

Key requirements:

  • Minimum requirement of a BCom / BBusSci / BSc Actual Science / or similar qualification
  • Excellent analytical and numeric skills
  • High attention to detail driving a need for 100% accuracy
  • Able to manage effectively in a high volume, fast paced, error free environment
  • Excellent verbal, written and presentation communication skills required
  • Ability to extract, validate, clean and prepare data for modelling and reporting
  • Ability to prepare well structured, clear and concise deliverables, including presentations
  • Strong collaborative interpersonal skills – both win internal and external parties
  • High level of integrity and confidentiality
  • Ability to learn and to share findings with the team in a concise, clear manner
  • Be a self-starter

Please submit your CV with photo and kindly let me know what you are currently earning please?


Internal Telesales Agent (Ref 103)

Our client is urgently looking to employ an experienced Telesales Agent.


Must have previous experience

Good telephone etiquette

Must be computer literate

Have experience working with Excel

Matric Certificate

Fully bilingual

Available immediately

Working hours 7.30am till 5.00pm Monday to Friday

Salary is market related

Commission structure in place

Sales Consultant (Ref 103)

IT & Telecommunications

Northern Suburbs – Cape Town


A leading IT & Telecommunications company is looking to employ an expert Sales Consultant to grow the portfolios within the organization, manage the existing clientele base and develop strong client relationships.



Strong Sales Experience

Excellent Communication

Knowledge I the IT and Telecommunications industry

Passion for technology

A true go-getter

Reliable transport a must

Valid Drivers Licence


Salary market related


Sales Consultant Tourism (Ref 109)

Our client is a leading presence in safari destinations in Africa. If you believe world-class travel can go hand in hand with improving livelihoods and conservation this is the career opportunity you have been waiting for. You will need to have experience in handling safari requests from agents as well as managing the agent and the client’s expectations. Experience in Southern Africa would be great but safari experience in other areas in Africa qualifies.


Candidate requirements:

  • Skilled in designing detailed quotes for itinerary requests.
  • 5 plus years experience in the broader hospitality/tourism industry.
  • A service delivery mind-set with strong focus on customer service.
  • Excellent administration and organisational skills.
  • Willingness to handle issues outside of working hours.
  • Willingness to work in teams and share knowledge.

The position is based in Cape Town with opportunity to travel for short periods from time to time. Salary consists of a basic dependant on experience plus commission. The position is office based for three months thereafter a split of 3 days in the office and 2 days from home.

Forward your CV to

Sales Representative (Ref 103)

We are urgently looking for a Sales Representative to join our Company.  If you are a go-getter, bubbly, excel at meeting targets and enjoy dealing and speaking to clients, we want you to join us.



New Business development

Maintaining existing clients

Admin including quotes, weekly reports

Knowledge of Excel will be a definite advantage

Knowledge of fittings, Aircon, Refrigeration, HDPE, Compression and PVC an advantage

If you come from the Aircon, Refrigeration Industry this will be a huge plus factor.

Must be bilingual

No criminal record

Presentable and well spoken


We are offering a market related salary plus the use of a Company vehicle, including fuel

15 days annual leave

Working hours. 7.30am till 4.30pm with on occasion working a bit later.


If this peaks your interest, please send an updated CV together with ID and Driver’s Licence and a recent photo.



Financial Accountant (Ref 105)

Northern Suburbs. Salary- Market related.

Qualification: Degree in Finance/Accounting/Mathematics/Statistics or related disciplines

Honours Degree and/or SAICA or equivalent articles


To gather and monitor financial data, preparing accurate statements, forecasting costs and revenues, managing tax payments, and conducting internal audits. To ensure compliance with accounting regulations and support the company’s financial decisions.


  • Daily receipt reconciliations between FNB and the loan origination system.
  • Processing of collection runs and preparation of collection reconciliations.
  • Maintain various credit card balances, ensuring all invoices are received and allocated
  • Ensure that the weekly debtor reconciliation is completed, and outstanding items are cleared in a timely fashion.
  • Perform full month end close process, including journals, bank reconciliations, calculating and confirming inter- company loan balances.
  • Perform the monthly External Debt Collectors reconciliations.
  • Perform the monthly bad debts reconciliation.

Debtors Processing:

  • Managing that any debtor account adjustments are processed timeously.
  • Prepare debtor book stats to be provided to executives and other departments.
  • Process the receipts for the External Debt Collectors onto Clients’ accounts

Accounts Payable:

  • Ensure that accounts payable amounts are accurate and paid in a timely manner.


  • Assist with the preparation of short- and long-term working cash flow forecasts.
  • Prepare monthly management accounts with variance reporting compared to budget.
  • Monthly update of the budget/forecast with actuals.
  • Assist with various internal and external reporting requirements
  • Set up of AFS template.

Stakeholder Management:

  • Effectively dealing with Analyst/ operational queries regarding receipts from customers, processing of refunds, manual interest postings etc. to ensure that they are brought to a satisfactory conclusion.
  • Resolving SARS related queries


  • Bank transaction processing including expense payments.
  • Manage and administer the Invoices mailbox.
  • Testing of new Creditec in UAT before production deployment.
  • Manual work required for 3rd parties, bank batch allocation and recon.
  • Managing of Petty cash.
  • Respond to creditor queries.
  • FNB Admin as required
  • Process prepayments and accruals and ensure month end schedules are accurate and updated.
  • Manage the FAR including additions and monthly recording of depreciation.
  • Co-ordinate the process of an audit by assisting with the preparation of the audit file and addressing audit queries.
  • Maintain and update Finance Standard Operating Procedures.
  • Maintain an orderly electronic accounting filing system.
  • Maintain the chart of accounts.
  • Assures the protection of assets of the business through internal control, internal auditing and assuring proper insurance coverage.
  • Assist as a reviewer with loan application considerations as and when capacity allows.

Minimum Work Experience:

  • 5 years of work experience, ideally 3 of which in a financial institution.

Please submit your CV with photo and kindly let me know what you are currently earning please?

Credit Specialist (Ref 105)


Northern Suburbs.  Salary – Market related.

Qualifications: Honours degree in Finance / Accounting / Mathematics or related.

Preferred: CA(SA)/ACCA/CIMA


As a Credit Analyst at our client’s company, your key responsibility will be to evaluate and assess the creditworthiness of businesses seeking loans by utilizing scorecard models, analysing financial data, and applying sound risk management practices to make well-informed credit decisions.

Meeting and exceeding SLA requirements for exceptional service delivery will be at the forefront of your responsibilities, as we strive to provide the best possible experience to our clients.

Credit Assessment:

  • Credit Assessment: Review and analyse credit applications from customers (business), to determine their creditworthiness based on scorecard models and established risk criteria which includes quantitative and qualitative information.
  • Financial Analysis: Conduct financial analysis for large loans, assessing the creditworthiness of applicants by examining financial statements, credit reports, and other relevant data sources.
  • Risk Evaluation: Evaluate risk factors associated with each credit application and make well-informed decisions on the appropriate credit limit, interest rate and other relevant terms.

Loan Origination Process:

  • Compliance: Ensure strict adherence to the credit policy and credit processes to maintain regulatory compliance and minimize risk exposure.
  • Process Optimisation: Continuously evaluate and refine the credit granting processes with a strong emphasis on enhancing efficiency and reducing turnaround times, all while staying within the established credit risk appetite.
  • Alignment and Training: Facilitate alignment among reviewers and foster effective communication between reviewers and analysts through thorough quality reviews, constructive feedback, and comprehensive training initiatives. This collaborative approach ensures consistency and accuracy in credit assessments.
  • Operational efficiency: Provide input into monthly reviewer schedules and ensure sufficient capacity to review loan applications.
  • Regular Catch-Up Meetings with the Analyst Lead: Holding regular catch-up meetings with the Analyst team leader to identify training needs focused on enhancing their understanding of financial statements and management accounts


  • Portfolio Monitoring: Monitoring the performance of existing loans in the portfolio.
  • Monthly Credit Pack: Provide input for the monthly credit reporting, focusing on portfolio quality, delinquencies, and credit risk exposure.
  • Defaulted Loan Reviews: Conduct comprehensive reviews of defaulted loans to identify trends and risks that can help improve and refine credit criteria.
  • Quality Monitoring: Ensuring diligent quality monitoring of reviews to guarantee compliance with credit policy and processes, maintaining alignment and consistency.

Onboarding of new reviewers:

  • Training Induction Program: Design and maintain the training induction program tailored for new Reviewers.
  • Onboarding and On-the-Job Training: Oversee the onboarding process and provide comprehensive training and continuous on-the-job support for new Reviewers.
  • Follow-Up Training: Conduct follow-up training sessions with new Reviewers to ensure adherence to the proper review process and identify any additional training needs before training sign-off.
  • Updated Training Manual: Keep the training manual for new Reviewers up to date and ensure that it reflects the latest practices and information.
  • Supporting Loan Analysts: Offer guidance and mentorship to Loan Analysts, particularly in understanding financial statements, management accounts, and SARS liabilities for high-value applications.


  • Monthly Reviewers’ Workshops: Contribute to monthly workshops aimed at facilitating knowledge exchange and feedback between the Analyst and Reviewer teams. Providing guidance to ensure adherence to standards will be an essential part of these sessions.
  • Continuous Financial Upskilling: Ensuring continuous financial upskilling of team members, both new and existing, is a key priority in your role. This will contribute to a high level of expertise within the team.
  • Administrative Functions: Manage all administrative aspects related to training, such as maintaining training registers and updating training manuals, to ensure an organized and effective training process


  • Training and Development: Stay up-to-date with industry trends, best practices, and emerging technologies in credit risk management, and share knowledge within the team.
  • Continuous Improvement: Contribute to ongoing process improvement initiatives, including refining credit scoring models, automating processes, and enhancing data analytics capabilities.
  • Collaboration: Collaborate with cross-functional teams, including sales, operations, legal and business development teams to optimize credit processes and enhance overall credit risk management strategies.
  • Customer Service: Maintain a customer-centric approach while managing credit-related inquiries and providing support to internal and external stakeholders

Minimum Work Experience:

  • 2-3 years of experience working in the financial services and/or lending industry

Technical/business Competencies:


  • Understanding financial reporting standards and the ability to analyze financial statements, cash flow, and key financial ratios.
  • Demonstrating critical thinking and risk assessment skills through data analysis of financial data from various sources, including financial statements, credit reports, and credit bureau data.
  • Possessing strong writing and reporting skills to document credit analysis findings effectively for decision-making purposes. (Writing and reporting)
  • Proficiency in using data analysis tools (e.g., Excel) and credit risk management software to streamline the credit evaluation process. (Applying expertise and technology)

The following experience will be beneficial/bonus:

  • Experience as a Credit Analyst in a scorecard-based environment or a similar role within the financial services industry is a bonus.
  • Knowledge of commercial credit products, market trends, and/or loan procedures, credit life cycle (up to and including collections).
  • Familiarity with industry-specific factors influencing credit risk, such as market trends, regulatory changes, and economic conditions.
  • Understanding credit bureau data, credit scoring methodologies, and regulatory compliance.
  • Experience in monitoring and analyzing the performance of existing credit accounts to assess credit quality, identify trends, and manage credit risk exposure.
  • Familiarity with credit policies and guidelines, ensuring credit decisions align with the established risk appetite.
  • Knowledge of loan administration, accounting, and banking applications/software.

Please submit your CV with photo and kindly let me know what you are currently earning please?

Star Personnel Recruitment

Star Personnel Recruitment