Job summary

Cape Town, South Africa, Africa
Career Level:
Senior (5+ years of experience)
Job type:
Market Related

Business Analyst / Solutions Consultant (Ref 117)

About this job


Working from home you will be required to travel nationally and internationally to client sites as necessary.

The company comprises a highly agile team of decisioning, technical and business professionals, responsible for the development, sale and implementation of the company’s cloud based Decisioning Platform.

Their team is located worldwide, and their focus is currently on servicing the South African financial services and telecommunications industries.

The Decisioning Platform is a unique decision management system, combining the established core decision engine with private cloud managed services, to provide a customised solution for the company’s partners in established and emerging markets.

 The Decisioning Platform is a SaaS (Software as a Service) based decision management system which is configured to cover the entire credit life cycle; from prospecting for new customers, managing new acquisitions, controlling existing accounts (collections) and maximising recoveries from write-offs

The Solutions Consultant forms part of the Company’s Decisions Integration Team, working alongside the Head of Client Services and the Technical Solutions Lead to configure the integration of the Company’s cloud based analytics solutions for their subscribers. The Solutions Consultant needs to bring a good knowledge of credit systems and processes to the team as they will be responsible for investigating, understanding and documenting the integration requirements for the technical team to implement.


 Duties and Responsibilities

·         Act as a Business Analyst for client integration projects.

·         Attend client design meetings, where system functionality will be discussed, and the solutions will be tailored and configured to deliver to client requirements.

·         Lead discussions on system capabilities and integration requirements within the working team of both clients and colleagues.

·         Engage with client system management and technical teams in order to understand and document the integration requirements between the Company’s products and the various host systems, whether they be Application Processing, Account Processing and/or Collections systems.

·         Work closely with the Head of Client Services who will define decisioning process and strategies, and the Technical Solution Lead who will implement the integration requirements, to define system functionality and capability for each client implementation.

·         Documentation of parameter settings, data field mappings, function and purpose for integration between the Company’s cloud based solutions and multiple host processing platforms.

·         Responsible for User Acceptance Testing of the configured solution, to ensure that it meets client requirements before delivery

Qualifications and Experience

·         Bachelor’s degree required. Business, finance, engineering or related discipline preferred.

·         Formal Business Analysis qualification

·         Requires a minimum of 5 years’ experience in credit, financial services consulting or financial services industry as a Business Analyst

·         Direct experience on the client side of business is advantageous.

·         Past accomplishments must include configuration and implementation of decisioning solutions and/or processing solutions successfully. 

·         Must be comfortable interfacing with senior client management.  Must have proven ability to interact with all levels within an organization, from most junior to most senior, from all aspects of technical and operational business.

·         Knowledge and experience with operational credit systems, from applications processing, account processing and collections

·         Must be a self-starter with entrepreneurial approach to client interactions.

·         Requires high levels of energy, resilience and ability to display creativity in developing solutions and codifying offerings.

·         Requires domestic and international travel.

·         Strong Excel skills advantageous

·         Excellent written and verbal communication

·         Have the ability and self-discipline to work from home in an unsupervised capacity.

·         Able to travel and work both within South Africa and internationally as required.

·         Having 4GL or 5GL coding experience is advantageous (SAS, R, T-SQL)





Working from home (and travelling as required) you will act as a Business Analyst for credit systems integration projects with Financial Services clients .

Job keywords/tags:  Bachelor’s degree required , Business Analysis qualification
Developed by Figo Mago at
You are here: Home Job Seekers Current Jobs