Job summary

Cape Town, South Africa, Africa
Career Level:
Mid Career (2+ years of experience)
Job type:
Full time

Informatica Developer (AA/EE) – Cape Town (Ref 117)

About this job

UNFORTUNATELY, THIS POSITION HAS BEEN FILLED. In this exciting role you will partner with business and the rest of the Enterprise Data Management team to deliver strategies and solutions to embed data management capabilities within the business. This is a great opportunity to utilise your technical expertise as well as your skills in building internal and external relationships.

Please note, in line with our client’s Employment Equity plan, suitably qualified African Black candidates who meet the criteria for the role will be given preference

Business Process

Ensure cost saving efficiencies 
• Follow existing processes and procedures to maintain cost efficiencies 

Customer Excellence: Deliver customer service through adherence to quality service standards 
• Adhere to the Organisation's shared values, service standards and Treating Customers Fairly (TCF) outcomes with regards to customer interaction.
• Resolve customer dissatisfaction/complaints,  take ownership of the problem and communicate with customers according to agreed standards

• Collect  customer feedback to help improve customer service.
• Ensure that product knowledge and advice is technically accurate. 

Business Process: Ensure operational excellence through the delivery of work processes according to defined quality standards 
• Work with enhanced processes and procedures to maintain operational efficiencies.
• Ensure that quality standards are adhered to.
Maintain accurate activity reports. 
• Optimise work through the application of Learning Experiences
• Investigate innovative ways to optimise processes.
• Contribute to the alignment of business processes to customer service.
• Advise line management on potential opportunities for process and system improvements.

Production Support 
• Attend to errors and queries, and to areas where Application Support cannot resolve the problem.
• Resolve user queries and provide information to users.
• Be available for standby for possible call outs.
• Run extracts for users when they request reports on an ad hoc basis.
• Write data scripts to fix data.

Day to day operations
• Provide expertise using technologies such as Informatica Data Director, Informatica Data Quality, and Informatica Multi-Domain MDM
• Serve as a key contributor to a team of IT professionals focused on Informatica technology, technical project delivery, day-to-day operational support, and communication of results to leadership
• Research and provide best practice on optimising the usage of the Informatica product stack
• Deliver solutions in a regulated environment
• Ensure deliverables meet or exceed service-level expectations for quality, timeliness and performance
• Create and maintain process documentation according to the IT methodology (design, test specifications, and other deliverables as necessary) for development and administration
• Performance tune existing solutions as well as solutions created
• Help define and implement strategies for integration and QA testing
• SQL queries and optimizations
• Deployment and confirmation of successful deployment to multiple environments




Bachelor degree / Tertiary qualification in IT / Informatics / Information Systems / or similar or IT certification



 3+ years’ experience in:

Developing in C#, Java, .Net 
Informatica: Master Data Management, Data Director and/or Data Quality 
SQL Server, SSIS, etc. 
Microsoft Visual Studio 
Source Control 


• Analysis And Attention To Detail
• Learning Agility
• Problem Solving
• Verbal And Written Communication
• Business Insight And Risk Awareness
• Process And Technological Competence
• Customer Service Orientation


Duties and Responsibilities

Budgeting: Contribute to cost efficiencies 
• Identify and escalate potential risks that may lead to increased costs.
• Demonstrate cost consciousness and awareness of personal contribution to costs.
• Increase knowledge and understanding of financial processes and adhere to required operating standards. 

Job keywords/tags:  Serve as a key contributor to a team of IT professionals focused on Informatica technology , technical project delivery , day-to-day operational support , and communication of results to leadership
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